Inova IT promises to provide you with the best-in-class shopping experience at every step of the way. We assure you that all due precautions are taken so that your package is delivered to you intact and on time by our delivery partner. Just proceed with your order and we’ll do the rest.

  • Standard orders take up to 2 business days to arrive.
  • Expedited orders are shipped via Wells Fargo or G4S.
  • Expedited shipping takes up to 2 business days to arrive.

While placing your order, you can choose a pick up location, and we’ll make sure to send you a confirmation email once the item is ready to be picked.

  • Standard orders take up to 2 business days to arrive.
  • Our pick-up locations are spread across Nairobi & Mombasa Area.
    You can track your order in two ways: Clicking on the ‘track your order’ link given in your order confirmation email, or Entering your order number on this page track order.

The delivery time starts from the day you place your order to the day one of our delivery associates makes a first attempt to deliver to you. Business days are from Monday to Friday, and do not include weekends or public holidays

  • All in-stock orders (both standard and expedited) are processed within 1-2 business days.
  • First time orders and orders with two or more items receive free economy Shipping.
  • Express Shipping costs between Kes 200 and Kes 300 based on your location and the weight of your order.
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